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Support

 Live Help

If you have trouble installing, running or using our LDAP/AD tools, there are several options available:

1. Use the latest release, always stay up to date by using the bundled Software Updater.

2. Use the Live Help to chat with our support team, Our support team is (mostly) available from 9:00 am to 5:00 pm M-F US Central Time, to answer any software related question.

3. Read the User Guide/Tutorials, user guide is chock-full of information on the LDAP Admin functionality and how to use it.

4. Create support request, LDAPSoft provides all registered users with free email support. Our Support Team guarantees to consider each question from the software users carefully and to supply a response within the nearest 48 hours. As a rule, we try to respond to all the incoming messages, but our registered users are the first to receive a quick response.

Please use the following form to create support requests.

LDAP Admin Tool technical phone support is available to customers covered by hourly and annual support contracts.

Email Support Request 

(fields marked by * are required)

  

First Name: * Required: Please enter your First Name

Last Name: Required: Please enter your Last Name

Your Email Address: * Required: Please enter your email address or serial Key Number

Subject: * Required: Please enter email subject

Message:* Required: Please enter message

Product:*

Operating System:*

Human? *    1 + 4 = RequiredWrong Answer

Please be sure to include your full name. If you are inquiring about your product key or serial number, please visit Purchase for assistance.